Shore Excursions Best Price Guarantee Terms & Conditions

In order to be eligible to receive the Best Price Guarantee, you must (1) reserve the applicable shore excursion(s) prior to the commencement of your cruise; and (2) complete and submit an online Shore Excursion Best Price Guarantee claim form at least seven (7) days prior to the commencement of your cruise. Failure to meet any of the following conditions will result in your claim form being rejected

Carnival Cruise Line will review your claim within five (5) business days. Lower rate must be publicly advertised and available to the general public at the time your claim is filed, as determined by Carnival Cruise Line personnel. Rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public are ineligible. The Best Price Guarantee is available only for exact shore excursion matches, for example, duration of the shore excursion, transportation fees, and the exact same dates of the shore excursion as booked through Carnival Cruise Line. The Best Price Guarantee is not available for shore excursions booked through any third-party where excursion details are unknown until after purchase.

If your claim meets these requirements, Carnival Cruise Line will issue a non-refundable onboard credit worth 110% of the price difference. An email confirming the outcome of the request will be sent to you. If you cancel your excursion, your onboard credit will also be cancelled. The onboard credit is nonrefundable, nontransferable, and has no cash value. The onboard credit must be used during the applicable cruise. Any unused portion of the onboard credit will be forfeited.

Carnival Cruise Line reserves the right in its sole discretion to modify or discontinue the Shore Excursion Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Shore Excursion Best Price Guarantee. No change in the Shore Excursion Best Price Guarantee will affect any coupon that has already been issued to you. The failure by Carnival Cruise Line to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.