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The only dogs Carnival permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks. Permitted tasks include: guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other physical tasks. Working service dogs are not pets.

Pets, or service dogs in training, are not allowed aboard. Emotional support dogs are also not permitted on Carnival ships.

THE AUSTRALIAN DEPARTMENT OF AGRICULTURE REQUIREMENTS

The Australian Department of Agriculture allows service dogs to travel with their handlers on Australian domestic cruises ONLY (cruises visiting only Australian ports and 'cruises to nowhere' from Australia). Additionally, cruises visiting New Zealand also allow service dogs. Service dogs will not be permitted to sail to any other international ports.

If you have any additional questions please click here.

ADDITIONAL REQUIREMENTS

  • Once you submit this form, we will review your booking to confirm your cruise is eligible.
  • Once we confirm your sailing is eligible, we will send a Voyage Eligibility Confirmation letter accordingly.
  • We kindly ask that you submit this confirmation letter to the Australian Department of Agriculture and Water Resources for approval.
  • Upon approval, please submit the written confirmation to us accordingly.

CARE, FEEDING, AND RELIEF AREAS

  • You will be required to bring your own food for your service dog, as well as any medication for your service dog, if applicable.
  • A relief area in a non-guest traffic area of the ship using a relief box will be set up on board by our team. Should you prefer another material for your service dog, we ask that you bring it along and provide the Guest Access department with this information, pre cruise for approval. Service dogs are not to use any areas other than the assigned location to relieve themselves.
  • Service dogs are not permitted on furniture, or in food preparation areas, pools, whirlpools, saunas, or steam rooms. Service dogs are permitted in all other public areas of the ship, including dining areas, while on a leash.
  • Please know that you are responsible for the care and feeding of your service dog in the privacy of your stateroom. Service dogs may not to be fed in the ship’s dining room, buffet dining areas, or specialty restaurants.
  • Service dogs may not be left unattended in your stateroom and our ship's staff cannot care for the dog.
  • Service dogs must be on a leash when in common areas of the ship.

So that we may provide you with the additional information you will need in order to sail with your working service dog, please email our Guest Access department at access@carnival.com, or call 1-800-438-6744 ext. 70025 or AUS - 1300-385-625, Ext 70770.

Terms and Conditions.

If your form was received, an email response will be sent within 72 hours. If you do not receive an email, please contact us at (800) 438-6744 ext. 70025, or 1-800-072-670 ext. 70025 if calling from Australia.