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Supports format 1234567890 +(12) 34 1234 5678, +12-2-5550-4321, 12 2 5550 4321
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If a guest with a sensory or cognitive need is cruising, the individual or their travel mates should meet with Guest Services, once on board, to discuss any special accommodations, including a private safety briefing.
PLEASE TAKE THIS OPPORTUNITY TO ADVISE US OF ANY SPECIFIC NEEDS OR SPECIAL ACCOMMODATIONS YOU WOULD LIKE TO REQUEST DURING YOUR SAILING TO ASSIST IN ACCOMMODATING YOUR DISABILITY
Carnival is committed to providing all our guests with a fun and memorable cruise. To this end, we will always make reasonable efforts to accommodate the needs of our guests, however, please understand, we are unable to guarantee all requests.
Please Explain Specific Needs Below
Please see Guest Services, or visit any of our youth program locations, once on board, for assistance in checking out a sensory bag. Sensory bags are subject to availability and can be checked out free of charge. Please note, if the bag is not returned at the conclusion of the sailing, a fee will be applied to your Sail & Sign® account. Each bag contains items to help calm, relax, and manage sensory overload, and include comfortable noise-canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.
Carnival is the first cruise line to be certified “sensory inclusive” by KultureCity, a leading nonprofit for individuals with sensory and invisible disabilities (such as Autism, ADHD, Down Syndrome, PTSD, etc.).
If your form was received, an email response will be sent within 72 hours. If you do not receive an email, please contact us at (800) 438-6744 ext. 70025, or 1-800-072-670 ext. 70025 if calling from Australia.